Customer Testimonials
Great place to purchase your next car. Customer service is amazing. Erik took good care of us. Unbeatable experience, without any pressure, made buying so much easier. Choosing VW of Highland was the best decision we ever made. Erik and Sam were amazing to work with. Will definitely go back next time it’s time for another car.
I make an hour and a half drive to this VW dealership with another a half hour from home because of their selection, pricing and customer service.
Arthur & the whole staff was warm and welcoming. They made the whole process very smooth for me and got me out in a timely manner.
I buy a lot of cars and I am extremely happy with both the VW and Moises
Fantastic, attentive, pleasant, went above and beyond to play with my busy toddler. Lameshia ensured my experience wasn’t overwhelming or had too many unnecessary steps.
Eric D. was very helpful throughout the entire process from placing an order to updating me on the status of delivery. He’s very knowledgeable about the car and walking through each feature was extremely helpful! Go see Eric!
Keith was so helpful and very knowledgeable about the vehicle and was able to answer any questions I had and Sean was helpful with keeping my car note in the budget I was looking for.
Andy (Salesperson) & Tyson (finance) were both very nice and inquisitive. They were so helpful and patient. Tyson had a long day and was tired and I managed to make him laugh. You’re welcome Tyson 😁. I would definitely recommend anyone who’s looking for a vehicle to come and ask for Andy he will get you in what you’re looking for.
Great experience. We recently purchased a vehicle with the help of Moises Alvarez. He was patient and helped as much as he could.
Great people. Lameshia made the experience easy. Would go back to purchase another car from her.
Andy, Trevor and Maggie make a great team! They were consultative, low pressure and knowledgeable. Would definitely work with them in the future.
They did really well! Office is very nice and friendly! Worked with me through everything!
Great people! Great deals! I call them, they gave me the price,there was no haggle. No pressure, no worries. I had a great experience Thank you
Lameshia Rogers was great and I definitely would recommend anybody looking for a VW to work with her. She made the car buying experience tolerable and was very knowledge about the product.
She was great to deal with and I can say with confidence that she was the reason I closed the deal
Keith was professional and a nice man. Trevor was kind and seems to be a man of his word. High probability of doing business with them again.
Service was fantastic! Ms. Rogers was very attentive and made the experience great. Very well done.
Highly recommend City volkswagen in highland Indiana. I made my deal with Erik I had to order my car , he kept me informed the whole way thru the process. He couldn't be at work the day I picked it up but turned over the deal to Andy who was stellar as well ! I will definitely be back for my next purchase!
The team was really cool to work with I had the pleasure to work with Erik, Trevor, and Magdalina and they all made me feel very comfortable and explained everything I need to know about my new purchase. I highly recommend VW in highland!
Nice work we love v.w good job they are always help full . We always come
Lameshia was very polite and knowledgeable of all my questions I had. She provided me with water and kept great conversation while we waited for final numbers. Overall a very pleasant experience.
Very helpful and welcoming environment. Thank you Trevor and Moises for everything!i love my car!!!
Steven was great! Very tentative, professional and patient. He also went the extra mile at the end to make sure that I understood how to work the vehicle.
Steven was an absolute pleasure to work with. Super fun and honest man, made me feel comfortable and confident in my choice of vehicle.
Dealership was very friendly and respectful. We had the pleasure of dealing with Arthur Matlosz. Who answered all of our questions and concerns. Would work with Arthur again anytime.
Just came home with my new Taos and couldn’t be happier. The team at City VW made me feel comfortable throughout the whole process! Shout out to Lameshia Rogers who made sure I was help along every step of the way.
Lameshia is such a professional! She is detailed, knowledgeable, and a joy to do business with. I will recommend her to all of my friends and family.
Lameshia was very nice and informative. Very clean environment, I will go back for my next VW!!!!
Moises Alvarez is amazing. He assist with me getting the vehicle I want and deserve. Upon coming to the dealership I had what I thought everything in place to obtain the car I desired. I did not receive the interest rate . Moises is the greatest, he displayed much gratitude, patience, understanding and professionalism. I really appreciate his service. Thank you.
Willing to negotiate on price. Friendly dealers. Had a good time while waitng on my deal
Andy and Sean were great to deal with and get me the vehicle that I wanted
They was nice and friendly and real helpful would go there again. They answered all my questions
Lameshia went above and beyond any service I have ever experienced at a dealership. She made the experience of muting my first VW absolutely effortless and smooth and I can’t wait to be a city customer of years to come. Thank you for matching me with the perfect car Lameshia.
Very knowledgeable straight to the point great service took care of everything answered all questions
I came into City VW a little overwhelmed because the car buying process is no simple task; but Erik made the process so comfortable. I had an AMAZING experience. He showed me the ends and outs of my new vehicle, walked me through terms, and answered all of my questions. The conversations with him made me feel like I’d known him for years and I was just catching up with an old friend. He let me know that I could call or visit if I needed anything. His workmanship displayed the values of City VW. I came in feeling ...
Erick and Sam were top overly accommodating. I would recommend this dealership to all! Purchased two cars in two weeks from them…hassle free and seamless!
This was by far the BEST car buying experience I've ever had. The staff were very friendly and welcoming throughout the entire process. Erik was amazing! He is nothing like what you think of when you hear "car salesman", he wasn't pushy at all very accommodating, he helped in selecting the perfect vehicle for us. He was even able to get us a second key fob made for the pre-owned vehicle that we were purchasing. I would recommend City Volkswagen to anyone looking for the perfect car buying experience and the most friendly staff, 100%!!
My experience with Moises was phenomenal! He very friendly, helpful, and informative. He was not pushy like most sales person’s I’ve previously dealt with. Moises went above and beyond in assisting me with my purchase. I actually purchased my car back in October and had been trying to leave my review since. Unfortunately, I had troubles with the links but I was determined to keep trying to give Moises the recognition he was well deserving of. My overall experience was exceptional. In the future, I would surely recommend him to my family and friends and also return myself.
Straightforward prices, and low dealer fees. No games are played here. No hidden fees. I recommend them.
Moises was awesome! He was super easy to work with and had excellent service! Highly recommend him 100%
Nice dealership, showed care for customers. Made me feel comfortable and at ease being there.
Great crew wonderful dealership perfect customer service excellent service , Moises helping me lots excellent person
Andy worked hard to find us a vehicle that checked all of our boxes at our budget. He was polite, efficient, and wonderful to work with.
Great salesman . Very Personable, respectful of what your looking for and knowledgeable of products and features
Andrew Mcquiston made my sons first car purchase as seamless as possible. Very knowledgeable and personable. Would definitely recommend City Volkswagen of highland.
Eric went above and beyond every step of the way to ensure a smooth purchase and transition. He always communicated and kept us informed. Great customer service! Tyson the finance person also did amazing.
Moises was fantastic he was helpful in answering all of my questions He is a very experience person to work with helping me find what I was looking for When my wife is ready to buy a car I will give him a call
Erik was very helpful and talkative during my wait and made sure I left satisfied and kept me very updated on what's going on. Sean was on point on getting me set for an appointment and initial description of the car. Tyson finished up my paperwork in a timely and accurate manner ensure all the information was correct and ready. Great team working together
Helpful and very pleasant, made our experience great, will definitely refer her to my family and friends..
Moises was very helpful. I would recommend him if you are looking to buy a VW
I had a great experience everyone was kind and super helpful. I will recommend to all of my friends and family
Keith was really awesome and an excellent salesman go work with him as soon as possible
Authur was fantastic and very knowledgeable about the car I purchased. He was able to make my situation come to fruition. He continued to do his research to make it happen. He was pleasant yet professional. To say nothing about the accommodations for me to get my car delivered to me. I would highly recommend Mr Authur as the perfect car salesman to complete your purchase. The finance manager was excellent as well. He completed the process. Highland City Volkswagen is Number 1 for me as I will recommend to my friends. Thank you!!!!
Working with Erik at City VW was easy and transparent. We're happy with our new EV.
Very Transparent, extremely nice, and very considerate. He was very patient with me and listened to my needs.
The dealership was clean we were greeted when we walk in the door. Keith was amazing he took his time to educate me on vehicles, safety, and features. Very patient and professional.
Erik was great! Showed great patience and a willingness to help us out. The rest of the staff also did their best to help us get a deal done!
Everyone I talked to was friendly and made me feel welcome. They all did everything they could to help me purchase and get acquainted with the car and features. Steven was especially helpful, professional and friendly. I wish to only deal with highland VW for all my future purchases. .
Moises and Trevor were excellent and made my first car buying experience easy and enjoyable. I’m really glad I was able to come to City Auto Group and feel like I was at home!
Moises should be sales consultant of the year. Poised, professional and very courteous are just a few of the traits he demonstrates.
Moises did a tremendous job staying in contact, following up and ensuring we received the best service available. Will recommend him to anyone looking for a vehicle, along with our future purchases.
Moises did an amazing job at assisting us in our purchase of the used cake! Will be back!
Helpful and responsive. Was easy to communicate what we wanted, and they quickly found a perfect match.
Andy was really great! Wonderful sales and very fast! I was in and out quickly! Thank you!
Great guy and Family man, helped us out and was pleasant to work with. Will be back in the future.
Did a lot of the leg work via internet with Trevor the Sales Manager. That experience was great. Never felt rushed. Came into dealership to see car. Dealt with Andy McQuiston sales consultant. Showed everything about the Tiguen. Was a great experience. Would highly recommend both of them for a great car buying experience.
The experience working with Andy McQuiston & Trevor Acosti (sales manger )was a positive great experience.
I came to city Volkswagen, expecting to test, drive and eliminate the Volkswagen from my list of car options. But I was surprised and delighted by the car and the team. Everyone I dealt with was friendly and knowledgeable and any questions they didn’t know, they answered honestly and then found the answer for me. Steven was friendly and low key. He was very honest about his likes and the things he didn’t love about the car. That was very refreshing!! Of course the car buying experience is never 100% smooth, but the team rolled with the punches and ...
City VW was great to work with! They helped us get the car we wanted fast. Good communication with Moises made the deal easy!
Accommodating and helpful, good people you work with. Erik made it easy to get things prepped beforehand to make it an easy experience
Moises was very helpful and knowledgeable I have very good experience buying car from highland vc and will recommend it to anyone
Very nice and helpful personel Moises was very knowledgeable and helpful I will recommend this dealership to everyone
I would highly recommend!!! A big shout out to Mrs. Kathrine Petty. We have been talking about investing in forex/stock and crypto trading for a long time but never really knew how to go about it. Mrs. Kathrine Petty has been so incredibly helpful in making our dream come true. She has gone above and beyond to make this process so easy. She answered all of our many questions and gave us great advice!! We made a friend for life!!! the experience of investing $1000 and growing it to $14,000 within 7 trading days was really an amazing one. I recommend you ...
Moises and everyone involved was helpful. Thank you guys so much. Will spread the word
Amazing customer service. They truly care about the customer experience. Andy, Sean and Maggie. Made the car buying experience easy and pleasurable. Thank you
Arthur and the dealership was a great experience with definitely recommend them to my friends
Great customer service, worked with me on understanding the process and details of buying a new car. They were very patient and even stayed late to see it through. They knew when to laugh and tell jokes but also when to get serious.
Andy McQuiston was a very helpful in the process. He made this go very smooth.
Very helpful and even made the experience enjoyable every step of the way. Will definitely be coming back for my next car
My Salesman, Keith was very professional and we were able to finalize the the deal with minimal haggling.
I Had A Great Experience At Mazda Of Orland Park They Entire Staff Was Very Professional And Friendly. John And Jack Was Thee Absolute Best I Left Very Satisfied And Would Recommended To Literally Everyone
Moises Alvarez made my experience at VW go very smoothly. I would highly recommend him to my friends and family. Thank you Moises for being patient and very attentive and most of all understanding.
We had a very great experience buying our new car at City Volks Wagon. Lameshia was great!
Eric and Tyson were great to work with. Accommodating and knowledgeable. Overall good experience, would recommend
Moises was very easy to talk to. He made us feel comfortable, didn’t pressure us and answered all of our questions. I will definitely refer Moises to any of our friends and family looking for a VW. He has already called me and offered to meet to make sure that I know the ins and outs of the VW I purchased.
The whole buying experience was painless. Andy was very professional and my vehicle is amazing.
Erik Dahlman, Steve, and Trevor and the entire staff were so accommodating even when we were hours late and they stayed until everything was completed and we were satisfied! Any time I call, they are ready and willing to assist! And most importantly, they are honest and easy to do business with! Both my daughter and I will be forever customers!
Great experience and I love my car…I appreciate Moises and the great professional he showed my daughter and I and I will be back.
Nothing but pleasant. Great experience overall. Andy was awesome. Rich was awesome as well! Thank you
What a great time that with Keith! He helped us get me a new used car!!! I would recommend this dealership anytime!
Moises is awesome , he helped me all along the purchasing process, he is upfront and honest. Highly recommended.
Keith was very patient and kind during this stressful process of buying a car. He made the experience smooth and we appreciate all his hard work! Thank you!
Talked to Josh on Friday... He got us to go there. Met Moises and he was very knowledgeable about the car we wanted. Finance woman was very smooth and efficient... Very good experience
Keith was wonderful and patient. He thoroughly explained everything about the car and made sure that we were satisfied with the purchase.
Just bought a 2023 Jetta GLI from this dealership. The experience was absolutely fantastic! Josh, Sean and Maggie were the main people I was dealing with and they were all super pleasant and helped make a confusing process exciting and enjoyable. I had to fly from out of state to pick up this car and they picked me up from the airport and gave me everything I needed to be comfortable with this process. They are honest, they communicated well, and they are committed to giving each costumer a memorable car buying process! I cant recommend this dealership enough! Though I ...
The dealership is nice and clean very spacious and has many cars to pick from. I had Moises Alvarez as a salesman and he was very quick and friendly he help me pick my car and told me everything about the car for a better understanding on what I was getting
Arthur was very helpful and understanding on what I was looking for. He did a great job
AWESOMEEEE TEAM!!! Returning customer and I truly appreciate the new crew! I will be back!
Purchased a car here, the dealership was nice all the employees were nice and helpful, "shouts" out to Moises Alvarez he made my car purchase simply with his expertise and ability to explain every question and concern I had with no hesitation, no aggressiveness or pushy salesmanship I would definitely recommend this dealership to anyone!
Great place easy to deal with! Great sales man Moises alvarez!! Easy and to the point. No playing games! Not a typical cheesy salesman. Would definitely buy from him again