Customer Testimonials

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DealerRater Oct 5, 2022

Moises was an excellent salesman. He was very informative and provided me with much information without being pushy. With the him of Moises the process went nice smooth.It was nice doing business with him! I would definitely recommend anyone to him when purchasing a vehicle.

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DealerRater Oct 4, 2022

We are very very happy with our new 2022 VW Tiguan! Moises was a joy to work with! He is very knowledgeable and patient...thanks Moises and T/Omar!!

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DealerRater Oct 1, 2022

The costumer service was amazing and very helpful. I will definitely recommend this dealership to others

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DealerRater Sep 30, 2022

Salesman was very knowledgeable and personable. He made the purchasing experience very smooth. Finance portion of the transaction was very professional as well

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DealerRater Sep 30, 2022

Andy was one of the best salesmen that I've ever bought a car from. From start to finish he was extremely helpful. Highly recommend, great guy!

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DealerRater Sep 30, 2022

Andy was SO helpful in purchasing my first Volkswagen! He went above and beyond in making sure that everything was perfect and ready for me when I got to the dealership. Such a smooth transaction, I would absolutely recommend him!

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DealerRater Sep 30, 2022

Erik and the rest of the team at City VW bent over backwards to make my purchase possible. I won’t go into the details but I can’t say enough good things about how I was treated, each step of the way they did exactly what they said they would do and they stood by their word. Not something I would say about many dealerships I’ve been to.

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DealerRater Sep 30, 2022

I had an excellent experience at City VW. Trevor, Juan and Moises went above and beyond in service to find my dream car. I will definitely return to City VW and recommend them to all my friends and family.

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DealerRater Sep 30, 2022

Exceptional!!!! Moises, Trevor and Juan will definitely be my go to dealers in the future!!!

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DealerRater Sep 30, 2022

Outstanding, personalized, and knowledgeable customer service. The No pressure sales approach made the buying experience enjoyable.

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DealerRater Sep 30, 2022

He helped me get my all new Taos with no money down you better go see Keith and Trevor

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DealerRater Sep 29, 2022

Andy was very helpful and knowledgeable in regards to my purchase I highly recommend you ask for him he’s great!!!

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DealerRater Sep 29, 2022

Lameisha is AMAZING!! I'm so grateful to have her help me with this process!

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DealerRater Sep 28, 2022

Moises Alvarez was my salesman and he was amazing!! He was always straight and upfront with everything. Highly recommend to go see Moises at City VW of Highland.

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DealerRater Sep 28, 2022

Very professional. Pleasant to work with. They went beyond to help us ship the VW Atlas to the final destination. This was the first time I have purchased an out of state car and it couldn’t have gone better. Special shoutout to Keith Coleman, Moises Alvarez and Kris Krasowski. I highly recommend City VW of Highland

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DealerRater Sep 26, 2022

Keith was very helpful with my purchase. I’m indecisive and he was patient with me

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DealerRater Sep 24, 2022

Moises is the gut to come to when buying a car, he's great has awsome customer services skill, comes back and keep you updated on what's going on, making the buying experience great, thanks so much Moises, the best every.

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DealerRater Sep 24, 2022

I had a wonderful experience during the entire process of purchasing my new SUV. All the staff was professional and offered great customer service. My sales person rock!!

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DealerRater Sep 23, 2022

Moises Alvarez Was so good was and awesome respectful and works with you with good deals

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DealerRater Sep 21, 2022

Nice people, fair, took a little long to get back to the loan specialist after purchase.

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DealerRater Sep 21, 2022

Andy was creative, patient & persistent in helping me get the Kia. We couldn't be happier with the quality of service. I'd recommend Andy and City VW of Highland to anyone looking for a smooth car buying experience.

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DealerRater Sep 19, 2022

The service was quick and easy. No issues. I would recommend them if you needed service.

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DealerRater Sep 18, 2022

Super professional! Easy, quick, and smooth transaction and help from the Volkswagen Highland Team. Will definitely shop here again for further vehicle purchases.

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DealerRater Sep 18, 2022

Brooke was an amazing person to work with! She was so helpful and quick I really enjoyed the service she provided

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DealerRater Sep 17, 2022

Keith gave us very outstanding experience at this very clean dealership. We appreciate his knowledge and excellent social skills. We felt like we've known him his whole life. Would definitely come back for another vehicle.

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DealerRater Sep 17, 2022

Experience with Andy was great! He was very transparent and straight forward. Overall experience with City VW was quick, easy and straight to the point.

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DealerRater Sep 17, 2022

Andy was a pleasure to work with! Very honest and made the process go very smooth. If you are looking for a car, call Andy!

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DealerRater Sep 16, 2022

Excellent service. Overcame all issues. Service person John was exceptional. Very Nice people all around!

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DealerRater Sep 16, 2022

Very helpful and professional with showing us how everything works and paying attention to every detail

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DealerRater Sep 16, 2022

Both Arthur and Steven were amazing. Both did such a great job and were amazing to work with.

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DealerRater Sep 15, 2022

The employees where kind and courteous. Very pleasant and helpful the show room was clean

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DealerRater Sep 13, 2022

Very pleasant and easy Experience. Brooke was very nice and knowledgeable. The car is beautiful. Love it

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DealerRater Sep 12, 2022

Great experience and very patient. Will return again or recommend! This is my second car purchase Volkswagen.

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DealerRater Sep 12, 2022

Dealership was clean and Omar was very helpful. The whole process was very seamless and painless.

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DealerRater Sep 10, 2022

The sale consultants here at City of Volkswagen were so friendly and welcoming. Omar did such an amazing job explaining all the features and perks of the car I was interested in. I definitely knew what i wanted coming in here but he completely reassured my decision during our test drive. He did his absolute best to get me the deal I wanted and made my overall experience purchasing my first car a great one!

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DealerRater Sep 10, 2022

The sales team was helpful. They were also very knowledgeable about the vehicles they have.

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DealerRater Sep 9, 2022

He was very friendly and helpful towards my purchase of a new car at Volkswagen

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DealerRater Sep 7, 2022

Great customer service from start to finish. Every part of the experience from in the lobby, to salesman, to manager to finance was very positive. I appreciated it.

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DealerRater Sep 6, 2022

The dealership is clean, modern and has a good stock of vehicles to chose from. All of the staff were friendly, professional and caring. Our buying experience was very easy and trouble free. Everyone was attentive and genuinely concerned about our satisfaction.

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DealerRater Sep 6, 2022

Very friendly and amiable staff. Confusing trying to purchase a car in this climate, but they were very helpful and never felt pressured.

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DealerRater Sep 5, 2022

Keith, Trevor , Omar & Sean were very helpful and knowledgeable when searching for the perfect atlas cross sport! I would recommend VW of highland to friends and family.

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DealerRater Sep 5, 2022

Steven and Rich made my buying experience a “10”. Steve was knowledgeable and not the typical car salesman, give him a BONUS!

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DealerRater Sep 4, 2022

Excellent and professional manner at every service,i would highly suggest.Also they have an hige selections and options for add ons too!

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DealerRater Sep 3, 2022

Moises was very helpful and very professional! I would recommend my family and friends to see Moises at this dealership! Thank you for your professionalism and assistance!

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DealerRater Sep 3, 2022

Keith Coleman was a phenomenal service rep. He was awesome in securing us a deal within the parameters that we gave him. His attitude was great and I would definitely recommend City Volkswagen to my friends and family

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DealerRater Sep 3, 2022

Moises was amazing! He was very nice and made buying a new car fun and exciting! I highly recommend him and the City Volkswagen Team for anyones next purchase.

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DealerRater Sep 3, 2022

Very helpful gentleman, answered all of our questions, I’ll recommend him 110% Trevor Coleman

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DealerRater Sep 3, 2022

Keith was very helpful, took his time with answering all our questions and concerns. Made us feel like we’ve known each other for a while. Would definitely work with him again. Trevor was also great to work with, got us what we needed.

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DealerRater Sep 2, 2022

Our experience was wonderful, everyone stayed late to get everything done. Our salesman was funny, likable and honest. We highly recommend this dealership.

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DealerRater Sep 2, 2022

It was a very pleasant experience here at City Volkswagen of Highland. Trevor and Omar were especially helpful in finding me the best deal available. Maggie was also helpful in the finance department.

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DealerRater Sep 2, 2022

Keith Trevor and Jesse are awesome and made the process easy Go see Keith now!

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DealerRater Aug 31, 2022

Very clean and straightforward dealership. People stayed late for us and were very nice as well.

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DealerRater Aug 31, 2022

Easy to deal with. Honest salesman. Very knowledgeable and helpful with set up. Highly recommend.

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DealerRater Aug 29, 2022

Both Omar and Keith were extremely helpful. Keith made sure I knew how everything in the vehicle worked and felt comfortable driving off. Chris, the sales manager worked extremely hard to get me an approval for my first car loan. I appreciate his work to find my vehicle, secure it and keep it safe until I could arrive and pick it up. Great team and great service. Thanks to all three of you for your hard work!

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Cars Aug 28, 2022

Purchased a car here, the dealership was nice all the employees were nice and helpful, "shouts" out to Moises Alvarez he made my car purchase simply with his expertise and ability to explain every question and concern I had with no hesitation, no aggressiveness or pushy salesmanship I would definitely recommend this dealership to anyone!

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DealerRater Aug 28, 2022

Erik was very helpful and I was very excited to work with him. He is very positive and is willing to help.

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DealerRater Aug 28, 2022

Omar was extremely friendly and helpful. Would definitely recommend to family and friends. Thank you!

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DealerRater Aug 27, 2022

Had a great experience, helped me chose what car suited me the best. Definitely would come back

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DealerRater Aug 27, 2022

Omar and Steven we’re phenomenal with helping me get my truck. They really went the extra mile.

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DealerRater Aug 27, 2022

Great experience. Friendly. Pleasure to do business with. Thanks Keith Happy Happy Happy Happy Day

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DealerRater Aug 27, 2022

Kieth was a great salesman and very personable. Very good with working with the customer !!

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DealerRater Aug 26, 2022

When Your Looking For Great Help With Pricing and financing and choosing the perfect vehicle go to my guy Erik Dahlman he’s Fantastic with business and you’ll appreciate his services.

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DealerRater Aug 25, 2022

My wife & I were very impressed with the service we received from Keith. Keith was very attentive to our needs and thoroughly went through the option packages that were available in the vehicle we were interested in. Keith made it a very enjoyable experience - something that we have very rarely experienced at a dealership.

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DealerRater Aug 24, 2022

It was a pleasant experience working with Omar and I would recommend this dealership to anyone.

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DealerRater Aug 23, 2022

Arthur was personable and knowledgeable about the different trims. Easy to talk to and did not pressure me into anything. Also took his time to show me and answer questions that I had.

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DealerRater Aug 22, 2022

Great experience with City VW of Highland. Steven was great and the process was quick and friendly. thanks

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DealerRater Aug 20, 2022

Keith and staff were great. Glenn was such a gentleman. I got the Taos. Very happy with my purchase.

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DealerRater Aug 20, 2022

Omar was super helpful and very informative! I will be back soon in the future.

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DealerRater Aug 20, 2022

Omar is the best salesman! He was very informative and helpful. I will be back soon!

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DealerRater Aug 20, 2022

Omar was amazing! He stayed after hours to help assist me buying my car. Give him a raise!

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DealerRater Aug 19, 2022

Very helpful & informative during a hard decision making time. Excellent job please keep it up

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DealerRater Aug 19, 2022

I told Lamesha what I was looking for in a vehicle and she found me the perfect one! Down to the rims. I highly recommend seeing Lamesha if you’re looking to buy a new car. I love my Taos!

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DealerRater Aug 18, 2022

Efficient, friendly, and no pressure sales. It was very easy. Would recommend this dealership to friends/family.

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DealerRater Aug 17, 2022

This dealer was clean, organized, and very welcoming. New car purchase was seamless and fast.

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DealerRater Aug 17, 2022

Very efficient and friendly interaction. Andy,Chris and Mike were excellent. Clear and straight forward communication and finance process was smooth

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DealerRater Aug 16, 2022

I came to the dealership not knowing what I wanted for a new vehicle. Erik was extremely patient with me and explained vehicle features to help me narrow down what would work best for me . Not to mention multiple test drives . I never felt pressured throughout the whole process! Erik found me the perfect car . He is knowledgeable and trustworthy, and I highly recommend him if you are looking for a vehicle.

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DealerRater Aug 16, 2022

I had built up the expectation that the experience of buying a new car for the first time in my life would be terribly stressful, but Brooke's calm demeanor throughout the process helped to make it a far more positive experience. I have also been getting service done here for years without any substantive complaint.

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DealerRater Aug 13, 2022

Omar was a great help! he explained everything about the new car I was purchasing and showed me how to use everything he was amazing!

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DealerRater Aug 12, 2022

Great dealership, great selection of cars, friendly environment and clean establishment didn’t spend a long time there as well

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DealerRater Aug 12, 2022

Helpful & courteous service,friendly,very attentive staff .. would recommend to others .thank you for your services

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DealerRater Aug 12, 2022

I purchased a 2022 Volkswagen Atlas Cross Sport from City Volkswagen off Highland. Erik my salesman was very helpful and took time to go over the specs for the vehicle and answered all my questions. Because we had to order the vehicle and wait for it to come Erik periodically sent me emails to keep me informed during the process. When we got the vehicle we hit a bump in the road which Erik and the sales manager Rich jump on immediately and made sure I was happy. It’s very refreshing to go to a dealership and find good honest ...

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DealerRater Aug 12, 2022

Easy to work with. Extremely patient, welcoming and friendly. Would highly recommended for future car purchases.

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DealerRater Aug 11, 2022

This dealership was fantastic! They stayed very late but were still patient and above my expectations!

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DealerRater Aug 11, 2022

Worked with the whole team Erik, Arthur, Sean, Dan and Rich. No need to haggle, they give you what the rates are and the best price and work with you for what’s best for your situation. Was a relatively easy process.

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DealerRater Aug 10, 2022

Andy was very professional, didn’t give you the typical run around… took great care of us and got a great deal!

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DealerRater Aug 10, 2022

Steven was a great representative and answered all of the questions we had and made sure we understood what was going on. Had a great experience from this dealership!

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DealerRater Aug 10, 2022

Customer service was amazing to the financial and general manager. Good time, amazing experience.10/10

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DealerRater Aug 10, 2022

My experience was a good one. My salesman was outstanding! I will definitely refer my friends and family.Thanks

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DealerRater Aug 10, 2022

The dealer and dealership was coo Keith was helpful in my car selection and i like the tiguan as my new car 💪🏾👍🏾👍🏾

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DealerRater Aug 9, 2022

Everyone I encountered at this dealer was awesome. Our sales associate was Lameshia and let me tell you, her service was impeccable. I like her “no non-sense” style . She gives it to you straight . She’s very professional, polite and easy going . Her and Mike made my experience extremely pleasant. Mike really worked hard to get us close to where we wanted to be with the numbers and I didn’t feel had. The service was fast and super easy. I’ll definitely be back to do More business and send my family and friends their way. Super happy with ...

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DealerRater Aug 9, 2022

I found them all great and worked within our budget. Also nice to see a very friendly atmosphere and no one was "pushy". I felt that they really cared about helping us make the right choice for a vehicle that we could afford and we would love.

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DealerRater Aug 8, 2022

They were pretty straight forward, wanted to get us in and out as much as we wanted to get in and out/ priced to sell which was why we took the drive out. All staff was very friendly and accommodating

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DealerRater Aug 7, 2022

The dealer Arthur was very helpful and attentive with us as we shopped for a vehicle. I especially enjoyed and appreciated his enthusiasm.

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DealerRater Aug 7, 2022

Super friendly staff! Overall great experience purchasing a new car. I highly recommend City Volkswagen of Highland! And ask about Omar Gordillo his very nice guy and so helpful 👍🏽

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DealerRater Aug 6, 2022

The Highland dealership was the best experience I have had buying a car. The salesman Arthur Matlosz was super nice and welcoming, made the process super easy and understandable. I appreciate the service done😁

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DealerRater Aug 6, 2022

Cleanliness on the inside with great customer interaction. Everyone working was willing to help and wanted to.

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DealerRater Aug 6, 2022

Everyone was at City Volkswagen was super friendly and helpful! I highly recommend this dealership!

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DealerRater Aug 6, 2022

We just bought our first new car in many years. We were not in a hurry to buy and never felt pressured to buy something other than what we wanted, or earlier than we were ready. Arthur did a great job listening to what we wanted, and kept up his great level of service after the purchase was completed. I would recommend Arthur and City Volkswagen to family and friends

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DealerRater Aug 6, 2022

Very clean, everyone is very nice. Hassle free looking, was comfortable looking at cars, and not pressured

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Cars Jul 26, 2022

Great place easy to deal with! Great sales man Moises alvarez!! Easy and to the point. No playing games! Not a typical cheesy salesman. Would definitely buy from him again


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